By the time you discover that a consumer is about to become a charge-off, it may be too late to take action. Teletrack offers existing customers proactive notification of positive and negative status changes in your current accounts as they occur.

Using our Account ALERT Service, you can designate different types of status changes you want closely monitored. Based on certain types of alerts, you can prioritize accounts for early collection or alter your collections strategy to pursue more aggressive recovery tactics at the most critical time — before the account becomes a costly charge-off. For example, certain alerts warn of an account that has just charged-off with another business, prompting you to pay closer attention to that consumer who has an account with you as well.

As a Teletrack subscriber, you can use the Account ALERT Service by sending Teletrack a list of accounts you want to monitor for status changes. You control which accounts are monitored and the duration of the monitoring, by sending Teletrack periodic updates that include new additions or deletions to your list of accounts.

We notify you of these account status updates:

CHARGE-OFF ALERT - A business reported the consumer as a skip or charge-off

PAID CHARGE-OFF ALERT - A business reported the consumer has paid a charge-off

INQUIRY ALERT - A business has made an inquiry on the consumer

TENANT INQUIRY ALERT - A prospective landlord inquires on a consumer indicating an impending change of residence

TENANT COURT RECORD ALERT - A public record indicates alleged matters with a land-lord such as an impending eviction or suit for back rent

BANKRUPTCY ALERT - You can select whether you want to be notified of new consumer filings or just status changes including a discharge or dismissal.